9 Torrin

9 Torrin

Terms & Conditions

About Your Stay

Your accommodation will be ready from 4pm on the day of your arrival. If you are planning to arrive after 8pm please let us know so we can make sure someone is at reception to welcome you, show you around and give you keys.

We ask that quests vacate the accommodation by 10am on the last day of their stay.

Our caravans and bunkhouses are let on a weekly basis (usually Saturday to Saturday).

Our Hobbit Houses are available on a nightly basis. Discounts are available for stays of more than 3 nights.

Short term lets may be available during quiet periods, please contact us.

The letting of the accommodations is only to those named on the booking form. The names of all guests staying must be stated upon booking. Bookings cannot be accepted for persons under the age of 18 years.

The number of guests staying in the accommodation must not exceed the maximum:
Blaven caravan - 4
Redhills caravan - 5
Marble Hollow - 10
Marble House - 12
Taigh Ur - 4
The Round House - 4
The Barrel House - 2

The let is for holiday purposes only. Subletting of the property is prohibited.

Pets are welcome - by arrangement. We do not charge extra for pets on the basis that pet owners ensure no additional cleaning is required, waste is properly disposed of, dogs are supervised at all times and no damage is done to the accommodation. The owners reserve the right to charge for repairs to damage or extra cleaning required.

All our accommodations are strictly non-smoking.

Booking, Payment & Cancellation Policy

The contract will be confirmed with a 25% non-refundable deposit required to be paid at the time of booking. If the deposit is not received within 10 working days after the initial booking then the chosen dates will revert to "available status".

The balance of the payment must be made upon arrival. This can be by cash or cheque. Alternatively, the balance can be paid in advance by bank transfer.

In the event of cancellation by the customer it may be possible for the deposit paid to be held open in case of future bookings. If cancellation occurs less than 8 weeks in advance then the entire deposit will be forfeited.

If, for some unforeseen circumstances, the accommodation cannot be made available for the period booked, all monies paid by the hirer will be refunded with no further claims against the owners. It is strongly recommended that guests take out holiday cancellation insurance. Travellers who have been instructed to cancel (rather than taking the decision themselves) may be able to claim on their travel insurance depending on their level of cover. Travel insurance is always advised in winter months.

Method of Payment

DEPOSIT:Bank transfer (BAC), online payment or cheque made payable to 9 TORRIN HOLIDAYS.

BALANCE: Cash, cheque or bank transfer/online payment.

Care of the Accommodation

The accommodation will be in a clean and tidy condition on arrival and guests are requested to leave it in like condition. The right is reserved to make a charge for additional cleaning if the accommodation has not been left in a reasonable condition. In respect of breakages, loss or damage, guests should report any deficiency which they notice on arrival to the owners. Any which occur during their visit should be reported immediately so that repairs/replacements can be made before the next guests arrive. Where appropriate, guests may liable to pay the replacement cost of the item broken, lost or damaged.

The owners reserve the right to enter the property at any reasonable time for the purposes of inspection, repair work, etc.

If you leave the cottage unattended, please ensure you lock all doors and windows.

Liability

The owners will have no liability for any death, personal injury, or loss of, or damage to, personal property, including motor vehicles. The owners do not accept liability for any loss or damage to guests' personal belongings, and any belongings left behind at the end of the let will only be returned if the cost of postage is met.

Right of Entry

The owners reserve the right to enter the property at any reasonable time for the purposes of inspection, repairs or maintenance. We reserve the right to terminate your booking immediately without being liable for any refund or compensation where you engage in unacceptable behaviour that causes a disturbance or distress to other guests or to neighbours.

Complaints

If there should be any complaints during the holiday let period please contact the owner immediately.

Contract

The contract is between the hirer and Mr Paul & Mrs Rebecca Smith, the owners of the accommodation. These Booking Terms and Conditions are governed by the law of Scotland and apply to ALL bookings except where we agree in writing other terms. By making a booking you are deemed to accept these Booking Terms and Conditions.